Fragrance House | Jorum Laboratories | Perfumers | Scotland

Privacy Policy

Jorum Laboratories Scotland’s first fragrance house Privacy Policy

 Privacy Policy

Issue No.1 - 10 February 2019

Jorum Laboratories is committed to protecting your data and respecting your privacy. This policy sets out the key information regarding how the personal data you provide to us is processed and used by Jorum Laboratories.

If you would like more information about how we collect, use and store your personal data, you may contact us at any time by emailing hello@jorumlaboratories.co.uk

JORUM OF SCOTLAND LIMITED, trading as Jorum Laboratories (“we”) runs the site www.jorumlaboratories.co.uk (“the site”). For the purpose of the General Data Protection Regulation 2016 and the UK Data Protection Act 2018 (the Law), the data controller for any personal information we hold about you is JORUM OF SCOTLAND LIMITED of St Stephen Street, Edinburgh, EH3 5AL.

What data do we collect and why?

We collect your data when you sign up for our marketing communications, browse our website, use any other services offered by our website or place an order on our website (www.jorumlaboratories.co.uk) - like for example leaving a review. The data we collect includes the details you provide to us such as your first name, surname, telephone number, shipping and billing address. We also monitor and collect data gathered about your habits and the pages and products you have viewed on our site.

We use this data to:

  • Take your orders, process your payments through our payment gateways and deliver items you have purchased through our site.

  • Provide any additional services you have decided to opt-in for such as Jorum Laboratories marketing communications.

  • Give you access to services only available to registered users.

  • Monitor your behaviour on our website to ensure we provide the best experience.

Under the Law, we must have a legal basis to process the data you have provided us with. In most cases we will process your data because we have a contract with you such as the delivery of an order or to provide you with any of our other services which you have opted in for. When given the permission by you, we will also use your personal data to send you marketing communications that we believe will be of interest to you. You can opt out of these marketing communications from Jorum Laboratories at any time.

Who will process your data?

Your personal data will be processed by JORUM OF SCOTLAND LIMITED as the data controllers and may also be processed by other companies acting under our instructions.

We may also use the services of external suppliers to help meet our business needs and to help to offer you the best service and experience possible. We may share your data with these suppliers. These suppliers have been selected after a rigorous due-diligence and evaluation process and have been chosen for their security, reliability and competence. They will process your data only under our instructions and we control and ensure these suppliers are compliant with the the General Data Protection Regulation 2016 and the UK Data Protection Act 2018 (the Law).

How long do we keep your data?

We will never retain your personal data for longer than is necessary to fulfil the purposes for which you provided such personal data, unless if the law permits or requires that we retain it for longer. This retention period varies depending on the purpose provided.  For example, the data collected during your purchase of goods or services through www.jorumlaboratories.co.uk are retained in accordance with local tax law (seven years in the UK), while the data used to send you Jorum Laboratories marketing communications are retained until you ask to be unsubscribed.

What are your rights regarding your personal data?

Under the Law you have the right to:

  • Know what personal data of yours we are processing, where that data came from and how we are using it.

  • Ask us to update or correct the data we hold about you.

  • Ask us to delete or erase your data from our internal systems.

  • Limit or oppose us processing your data.

  • Ask us to supply the personal data we hold about you in an easy readable electronic format or transfer it direct to a third party nominated by you.

You can exercise these rights at any time by emailing Jorum Laboratories at hello@jorumlaboratories.co.uk or writing to the team at JORUM OF SCOTLAND LIMITED 3/8 Rodney Street, Edinburgh. Scotland EH7 4EN. When doing so we might ask you to provide a proof of identity to ensure you are the rightful owner of the data.

If you believe that the processing of your personal data has been carried out unlawfully, you can file a complaint with the supervisory authority responsible for compliance with the rules on personal data protection in your jurisdiction. In the UK, the complaint should be presented to the Information Commissioner's Office (https://ico.org.uk/).

This Privacy Policy may change and additions can be made intermittently. Where possible we will inform you of these changes, but please check the Jorum Laboratories privacy contents periodically, noting the the date of issue and version number are shown at the beginning of this notice.